• Escape the ordinary and start your career journey with us.
• Embark on a fulfilling and engaging career with BSA Solutions Inc.
• Earn generous benefits + personalized learning and development
  

About BSA Solutions

We are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire and empower young talents to be the heroes that drive business growth. We are more than just a workplace. We are a family. We create a satisfying work environment, one that you'll look forward to coming to every day. A place where the best and brightest minds meet to build a community of successful companies.

About the Role

We are hiring an EXECUTIVE ASSISTANT to work with our Australian client in interior furnishing industry.

Responsibilities

1. Calendar and Inbox Management:

• Efficiently manage and maintain the executive's calendar, ensuring effective scheduling of appointments, meetings, and events.

• Handle email correspondence promptly and professionally, prioritizing important messages and responding on behalf of the executive when necessary.

2. Outreach:

• Conduct targeted outreach via email, phone, or other channels to generate leads and build relationships with potential customers.

• Create and maintain a database of prospects and leads for future follow-ups.

3. Deal Closing:

• Collaborate closely with the sales team to help nurture leads, qualify prospects, and provide necessary information to support deal closing efforts.

• Assist in preparing sales proposals, presentations, and contracts.

4. Scheduling and Booking:

• Coordinate and manage the executive's travel arrangements, including flights, accommodation, and transportation, as needed.

• Schedule and book meetings, appointments, and calls, ensuring efficient use of the executive's time.

5. Organize Contacts:

• Maintain an organized and up-to-date contact management system, ensuring accurate records of customer interactions, preferences, and relevant details.

• Ensure prompt follow-up on sales leads and inquiries.

6. Data Relationship Building:

• Support the development and maintenance of strong relationships with customers, partners, and other stakeholders by providing excellent communication and assistance.

• Assist in managing CRM software, updating records, and generating reports to aid in business development efforts.

7. Conduct Surveys:

• Conduct customer satisfaction surveys to gather feedback and insights, helping to identify areas for improvement and promote customer loyalty.

• Compile survey results and present findings to the executive team.

8. Performance Planning:

• Collaborate with the executive to set performance goals and targets, tracking progress, and providing regular updates.

• Assist in analyzing sales data and metrics to identify trends and opportunities for improvement.

Requirements

• Bachelor's Degree in Business Management or related experience.
• Fluency in spoken and written Australian English is essential.
• Demonstrated experience in sales development, customer service, or a related field.
• Excellent communication and interpersonal skills, with the ability to build rapport with prospects and customers.
• Strong organizational and time management abilities, with exceptional attention to detail.
• Proficiency in calendar and email management tools.
• Experience with Hubspot CRM software and contact management system.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.
• Tech-savviness and proficiency in using productivity tools and software.
• Have had experience in selling in a soft furnishing and furniture.