WE ARE A CERTIFIED

GREAT PLACE

TO WORK FOR 2023!

BSA Solutions Inc 2023 GPTW Certification Badge

ABOUT BSA


BSA provides access to talented professionals from the Philippines and Malaysia.

We help businesses scale their operations quickly and economically. 

At BSA, we deliver results through a client-centric approach.

Our experienced team provides personalized services tailored to each client’s business goals.

We put our clients at the center of every business decision.

We continuously find new ways to deliver world-class customer service.

We offer a dynamic work environment to engage and inspire talents.

We are a certified “Great Place to Work”.

It’s a recognition for companies committed to creating a positive and inclusive workplace culture.

OUR VALUES


line drawing of two people supporting one another

Respect and
Compassion

Honesty and
Integrity

line drawing of a lightbulb

Passion and
Creativity

line drawing of two hands holding two pieces of puzzle

Innovation and Collaboration

STRATEGIC FOCUS


Engage & inspire
young talents - Gen Z
& Millennials

We guide, inspire and empower young talents to be the heroes that drive business growth.

Achieve operational
excellence via
innovative solutions

We continuously find new ways to deliver results that align with our client's business goals.

Ignite emotional
attachments with our
clients

We put the needs of our clients at the center of our business decisions.


SUCCESS STORY



THE LEADERSHIP TEAM


ZANA
GAWAN-TAYLOR

CEO, FOUNDER

25+ years of experience in finance, project management, & business development in oil and gas, shipbuilding, and engineering industries in Australia, Malaysia, and UAE.

CHINO
CHUA

CFO, CO-FOUNDER

15+ years of experience in accounting and finance

with Ernst and Young, and in the BPO industry in the Philippines.

CELY
OSUMO

PEOPLE & CULTURE DIRECTOR

30+ years of experience in human resources and recruitment in international resort chains in the Philippines.

MARNIE
ALIVIADO

CLIENT SUCCESS DIRECTOR

With over 20 years of experience in business operations, customer service, and recruitment across the hospitality and BPO industries in Singapore and the Philippines.

VICTORIA
NOLASCO

SALES DIRECTOR

30+ Years in Management & Consulting across APAC & UK.

9 years assisting companies successfully build and maintain outstanding offshore teams in the Philippines.

JEROME
OCHIA

OPERATIONS DIRECTOR

With more than 18 years experience in operations, business development, sales and marketing in the BPO/Outsourcing Industry with high exposure and success milestones in Startups, SMEs and Fortune 500 Companies.

CONNIE
CAREY

RECRUITMENT DIRECTOR

With 19 years in HR, a SHRM-CP certified professional excels in talent acquisition, development, and process enhancement. Named one of LinkedIn's Most Influential Filipinos for three years and inducted into The Most Influential Filipino Women Hall of Fame. Recipient of HRD Asia's Hot List 2024 for innovation in HR.

WILLIAM
ARTAJO

IT & SYSTEMS MANAGER

With more than 25 years in programming, system design, integration and ISO data security implementation across engineering and manufacturing, retail, public sectors, and BPO industries in the Philippines.